2006/2007 Best Value User Survey

2006/7 BEST VALUE USER SURVEY - DISSEMINATION EVENTS

Joint LARIA/Audit Commission/CLG/LGA Seminars at:

20th September 2007 - Birmingham

25th September 2007 - Bristol

3rd October 2007 - Leeds

16th October 2007 - London

WHAT WERE THEY ABOUT?

The four 2006/7 Best Value User Surveys Dissemination seminars were divided into two parts. The morning sessions presented an overview of the national results, lessons to be learned from this round of the surveys and the current thinking about the future of the surveys

The afternoon sessions gave an overview of local initiatives giving examples or case studies demonstrating of how authorities have made good use of the surveys and the impact at a local level. The last session of the day considered future developments.

The four seminars were identical in format with the afternoon case studies differing at each one.

If you were unable to attend the Seminars, or would like to view the presentations again, they are available for download as Adobe Acrobat documents ( .pdf ).

If you need to download the Acrobat Reader, please visit http://www.adobe.com.  

PROGRAMME - BIRMINGHAM

Morning - National Results and Lessons Learned
BVPI Surveys: National Results - Matt Erikson, Communities & Local Government (pdf 516k)
An Overview of non-BVPI Results and Methodological Issues - Tom Wraith, Audit Commission (pdf 79k)
The BVPI Experience - A Researcher’s Perspective - Andrew Collinge, Ipsos-MORI (pdf 1.66Mb)
Afternoon - Local Initiatives - Making Good Use of Surveys
Investigating Neighbourhood Priorities - David Gardiner, Warwickshire Observatory (pdf 1.95Mb)
The Influence of Citizens’ Expectations on their BVPI Satisfaction Score - Ian Mills, SMSR Ltd & Clive Lloyd, Worcestershire County Council (pdf 75k)
The Black Country Experience - Trish Kilmurray, Dudley MBC & Vanessa Holding, Walsall Council (pdf 978k)
Beyond the BVPI Survey - Jo Harper, Communities & Local Government (pdf 125k)

PROGRAMME - BRISTOL

Morning - National Results and Lessons Learned
BVPI Surveys: National Results - Matt Erikson, Communities & Local Government (pdf 516k)
An Overview of non-BVPI Results and Methodological Issues - Tom Wraith, Audit Commission (pdf 79k)
The BVPI Experience - A Researcher’s Perspective - Gary Welch, Ipsos-MORI (pdf 1.66Mb)
Afternoon - Local Initiatives - Making Good Use of Surveys
Learning from the Best Value Survey - Nick Harris, Bristol City Council (pdf 312k)
Using Best Value Satisfaction Surveys Together with Socio-Economic Data to Influence Decision-Making - Tommy Davies, Carlisle City Council (pdf 1.64Mb)
Connecting With Our Communities: Using the Best Value User Survey to Ensure that Consultation is Fully Valued - David Keddie, Dorset County Council (pdf 61k)
Beyond the BVPI Survey - Jo Harper, Communities & Local Government (pdf 125k)

PROGRAMME - LEEDS

Morning - National Results and Lessons Learned
BVPI Surveys: National Results - Matt Erikson, Communities & Local Government (pdf 519k)
An Overview of non-BVPI Results and Methodological Issues - Tom Wraith, Audit Commission (pdf 79k)
The BVPI Experience - A Researcher’s Perspective - Sandy Ochojna, Ipsos-MORI (pdf 1.69Mb)
Afternoon - Local Initiatives - Making Good Use of Surveys
Increasing Residents Satisfaction The Bradford Experience - Mike Barnett, Bradford MDC (pdf 963k)
Using Local Intelligence to Shape Services and Increase Satisfaction - Brad Webster, East Riding Council (pdf 2.94Mb)
Developing User Profiles - Lionel Aldridge, Leeds Library & Information Services (pdf 384k)
Beyond the BVPI Survey - Matt Erikson, Communities & Local Government (pdf 125k by Jo Harper)

PROGRAMME - LONDON

Morning - National Results and Lessons Learned
Seminar Report by Bob Cuthill (doc 30k)
BVPI Surveys: National Results - Matt Erikson, Communities & Local Government (pdf 484k)
An Overview of non-BVPI Results and Methodological Issues - Tom Wraith, Audit Commission (pdf 79k)
The BVPI Experience - A Researcher’s Perspective - Andrew Collinge, Ipsos-MORI (pdf 1.66Mb)
Afternoon - Local Initiatives - Making Good Use of Surveys
Seeing the Trees within the Wood: Understanding Local Differences in Opinion to Support Neighbourhood Management - Stuart Davy, Hull City Council & Ian Mills, SMSR Ltd (pdf 375)
Transforming Services in Haringey - Janette Gedge, Haringey Council (pdf 567k)
Investigating Neighbourhood Priorities - David Gardiner, Warwickshire Observatory (pdf 1.95Mb)
Beyond the BVPI Survey - Jo Harper, Communities & Local Government (pdf 125k)

Return to top