A JOINT LARIA/LGA SEMINAR

Thursday 15th February 2007
Local Government Association Offices, London

WHAT WAS IT ALL ABOUT?

At a time when so much research, consultation and evaluation is taking place it is important to ensure that you can stand out amongst the crowd with approaches that are imaginative and enjoyable. This seminar explores simple but effective ways of approaching research and consultation that can help get the best out of participants - keeping them engaged whilst obtaining the outcomes officers want. The programme takes a look at a broad range of approaches from using information technology, to making changes to group discussions. Two speakers talk about the benefits of involving local people in research and consultation – either as mystery shoppers or peer interviewers – something that can assist with the Stronger Communities agenda and another speaker describes participatory budgeting approaches and how consultation intersects with decision-making.

If you were unable to attend the Seminar, or would like to view the presentations again, they are available for download as Adobe Acrobat documents ( .pdf ).

If you need to download the Acrobat Reader, please visit http://www.adobe.com.  

PROGRAMME

Seminar Report by Bob Cuthill (27k)

New Labour: 10 years of Innovative Consultation - How was it for you?: Robin Clarke (Office for Public Management) (750k)

It's Consultation Jim but not as we know it - the Future of Citizen Engagement in a Digital World: Stephen Hilton (Bristol City Council) (1.77Mb)

Taking the Mystery out of Mystery Shoppers. Engaging and Empowering our Customers: Celeste Wentt (LB of Camden) (237k)

Harrow's Open Budget: Participative Budgeting in Action: Paul Najsarek (LB of Harrow) (245k)

Practical Planning for Peer Research: Anne Heaven (QA Research) (516k)

Jazzing-Up Focus Groups: Annabelle Phillips (Ipsos-MORI) (1.75Mb)

Consultation for Revitalising Local Neighbourhoods: Sara Mumby & Samantha Plum (Pendle Borough Council) (395k)

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